My TV has stopped responding to the remote. Follow these steps to troubleshoot a remote control that quits working or does not work properly. Hi, Thanks for escalating. The remote control does not function. I have a Sony Bravia 49X720 tv and a Onkyo TX-NR656 receiver, both are brand new. The FM reception is poor. For Android TV, refer to the FAQ below: After doing a reboot, why does the Android TV not respond to certain remote buttons? Add a comment . TV sound cannot be heard from the speakers connected to the receiver. You cannot tune to radio stations. The preset on the receiver changes to another, I have to press th TV preset on the AV remote to switch it back. Then I can try to add support for your phone or/and TV model. Make sure the receiver on the TV is not obscured by anything. I have tried a lot of ways to reset my tv to factory setting. IMPORTANT: If model-specific information is required to complete any of the steps in this solution, refer to the operating instructions supplied with the product. If this app doesn't work with your phone or TV then feel free to e-mail me (your exact TV and phone model). Display Not Working STR-DH820 My DH820 AV receiver works perfectly except the display on the front of the unit is comletely blank. The remote itself works, I have tested it. In my case it was the exit and the play/pause button that I held down until TV posted a message on screen with and that worked on Samsung smart TV model UN55KU630DFXZA. How to setup the IR Blaster to control the TV and a set-top box during the Initial Setup process. Wireless remote control: If your remote control or TV corresponds to [A], [B], or [C] below, you have a wireless remote control. Applicable Products and Categories of This Article. Of which I have no remote control for. One Minute Fix- Try this method first before going out to buy another TV remote. I'm open to any suggestions... Receiver is Sony DH-800 TV is Samsung UE50MU6120K (latest firmware) The Control for HDMI function does not work properly. Rep: 1. Get Remote To Work With TV . NOTE: If only the Microphone button does not work on the TV remote control, check Voice Commands do not work on my remote. Image and sound are not output from the TV when the receiver is not turned on. Between posting on here and twitter, it finally got the issue looked at and the main board in my tv was swapped for a new one. If the problem is not solved. You cannot tune to radio stations. ), if you're working with a universal remote, we do offer a troubleshooting guide for those as well. TV Remote Not Working – How To Fix. The other day my baby started playing with the SONY RM-U306 remote for our SONY STR-K74OP. NOTE: Some buttons cannot be used directly after a reboot. Remote Receiver not working KD49X8309C I have been in touch with support for several weeks now. After my remote stopped working. I installed the app "Video and TV sideview: Remote" and the physical remote control just didn't work any more except the voice control button. Went through all possible suggestions on Sony's website to no avail. Top tip - our quick recommended solution. But I am not so sure. It worked perfectly until last week. I'm really regretting going with Samsung now. I have tried a lot of ways to reset my tv to factory setting. I then purchased a new cable and had video and audio thru the HDMI (ARC) port for about 5 minutes. Remote not working except power button. TV sound cannot be heard from the speakers connected to the receiver. I have tried a lot of ways to reset my tv to factory setting. In the article. I knew that was a mistake. How to pair the Touchpad Remote Control with the TV. Try new batteries in the remote. The sound is output from both the receiver and the TV. Infrared Remote Control not operating properly or not responding at all. cdizzle61701. Some buttons of the remote control may not work depending on the type of STB. The FM reception is poor. Hope someone can help. 04/21/2018 by Suvendu Chakraborty. The remote itself works, I have tested it. Cancel Post comment. Batteries are fine. I would try a soft reset (hold down the power button on the remote until you see Power Off) if the power button works! If you do not know which remote code should be set for your AV amplifier, select [AV Receiver 2] at first and confirm whether IR signal is output. Nothing works. Thanks SonyUser30Yrs. Use a your mobile phone camera and check the emitter on the front of the remote control. I tried the following as solutions: 1. change the batteries 2. ensure that the receiver says C.MODE.AV2, which i did. Remote not working on Bravia kd49x8309c Hi. The Control for HDMI function does not work properly. While this guide will focus on common fixes for any manufacturer-supplied remote control (for a TV, A/V receiver, cable box, blu-ray or DVD player, etc. The FM stereo reception is poor. NOTE: If only the Microphone button does not work on the TV remote control, check Voice Commands do not work on my remote. the only feature that works is the mike for voice control. The purpose is not to replace the original TV remote, but this app is handy in emergency situations (original remote is lost, empty batteries etc). Thread starter moob; Start date Oct 20, 2017; Tags 4k uhd (ultra hd) av receiver bravia ir; moob Active Member. I think it is a hardware issue. Posted: … Infrared Remote Control not operating properly or not responding at all. 08/18/2018 by John Coppolella. NOTE: This article is applicable for the following models - W75C, W80C, W85C, S80C, S85C, X80C, X83C, X85C, X90C, X91C, X93C, X94C, SD85, XD85, XD93 and XD94 Series. after that, I only get sound thru that port. Read I should try a factory reset, tried that and now I am stuck on the select language page, remote still not working. It has been a month now, and my TV has been sat here not working as it should. On the remote control, press the INPUT button and then select your STB. Wait several minutes after doing the reboot, then try. I installed the app "Video and TV sideview: Remote" and the physical remote control just didn't work any more except the voice control button. The Home button does not work on the remote after performing a software update. Tuner. Re: Remote Receiver not working KD49X8309C. 0 /1024. No TV sound is output from the receiver. However, it just didn't accept any functions from my physical remote control. Tuner. Hi my remote (RMF-TX310E) has stop working suddenly. batteries are new and healthy. The problem lies with the TV itself. If the problem is not solved. I have tried eveything I can think of to fix this , switch on and off, hard and soft resets etc. I can only get sound thru my HDMI (ARC) port. (eARC/ARC) Remote control. However, it just didn't accept any functions from my physical remote control. If not unplug from the mains and leave off for 5 minutes. I've been trying to get the app for my Android phone for about 6 hours now. No TV sound is output from the receiver. Thanks for the tip, Orlando. Oct 20, 2017 #1 My remote stopped working on my 13m old Sony TV last night. RDS does not work (for European and Asia-Pacific models only). However, it just didn't accept any functions from my physical remote control. Sony Bravia KDL 40-EX600 with HDMI in from receiver (HDMI4, doesn't say ARC) 5.1 Sony speaker system; I have linked the remote control for the mediabox to control the volume on all devices (eventually that means it controls the volume on the TV, and the volume of the TV is linked to the receiver) In my TV settings I have turned HDMI control on. The remote suddenly stopped working. The remote control does not function. Press the TV button → select Power; If you want to control the STB, point the remote control directly at it. I replaced the receiver with another new one and the results were the same. The original Sony remote will not work. If the AV amplifier does not work, select [AV Receiver 1 ]. I need a free app for my Android phone that will turn it in to a remote control for my Sony av receiver. If you are using a Sony AV amplifier, select [AV Receiver 1] or [AV Receiver 2] according to the remote code configured for the AV amplifier. 1. 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